Payment & Shipping
1.) Payment Terms:
Thank you for your interest in our online shop!
Payment options: PayPal, Credit Card (Visa, MasterCard, American Express), Klarna Invoice, Instant Transfer, Apple Pay & Google Pay
Please note that available payment methods may vary depending on your region.
Payment Confirmation:
After successful payment, you will receive an order confirmation via email. This serves as proof of your payment, and your order will be processed further.
2.) Shipping and Delivery Terms:
We want to ensure that your order is delivered quickly and to your satisfaction. Here is some important information about our shipping and delivery terms:
Delivery Times:
Within Germany, the delivery time is approx. 1-3 days.
Within the EU (Austria, Belgium, France, Italy, Luxembourg, Netherlands, Poland, and Spain), the delivery time is 2-8 days.
Delivery time varies depending on your location. We strive to process and ship your order as quickly as possible.
Please ensure that your delivery address is correct and complete to avoid delays.
Shipping Costs:
Shipping costs are displayed during the checkout process and may vary depending on the delivery location.
We offer free shipping within Germany for orders €40 and above.
For orders over €100.00, we offer free standard shipping within the EU. If the order value is below this amount, shipping costs €7.90.
Tracking Your Order:
You will receive a shipping confirmation email once your order leaves our warehouse. This email will also include a link to track your shipment so you can check the delivery status in real-time.
Returns:
We hope you are satisfied with your purchase. However, if for any reason you are not satisfied, we offer a 14-day return policy.
If you wish to exercise your right of withdrawal, please use our Returns Portal.
We are always committed to providing you with the best possible service and are happy to assist you if you have any further questions about our payment or shipping terms. Your satisfaction is important to us, and we look forward to processing your order soon and delivering high-quality products to you.