Payment & Shipping
1.) Terms of payment :
Thank you for your interest in our online shop!
Payment options: PayPal, credit card (Visa, MasterCard, American Express), Klarna invoice, instant bank transfer, Apple Pay & Google Pay
Please note that available payment methods may vary by region.
Payment confirmation:
After successful payment, you will receive an order confirmation via email . This serves as proof of your payment and your order will be processed further.
2.) Delivery and shipping conditions:
We want to make sure your order is delivered quickly and to your satisfaction. Here is some important information about our delivery and shipping policies:
Delivery times:
Within Germany the delivery time is approximately 1-3 days .
Within the EU (Austria, Belgium, France, Italy, Luxembourg, Netherlands, Poland and Spain) the delivery time is 2-8 days .
Delivery time varies depending on your location. We strive to process and ship your order as quickly as possible.
Please ensure your shipping address is correct and complete to avoid delays.
Shipping costs:
Shipping costs are displayed during the ordering process and may vary depending on the delivery location.
We offer free shipping within Germany .
For orders over €100.00 we offer free standard shipping within the EU. If the order value is less than this, shipping costs €7.90.
Tracking your order:
You will receive a shipping confirmation email once your order leaves our warehouse. This email will also contain a link to track your shipment so you can check the delivery status in real time.
Return:
We hope you are happy with your purchase, but if for any reason you are not satisfied, we have a 30 day return policy .
If you wish to exercise your right of withdrawal, please use our returns portal.
We always strive to provide you with the best possible service and are happy to help if you have any further questions about our payment or shipping terms. Your satisfaction is important to us and we look forward to processing your order soon and delivering you high quality products.